1. Scope
This policy applies to all information collected through framex.vn, including contact forms, project document submissions, and other interactions on FrameX's digital platforms.
2. Information we collect
Contact information (name, phone, email); project information (type, description, budget); documents you voluntarily submit (floor plans, concepts, RFQs); technical information (IP address, browser type, access time) for security and service improvement purposes.
3. How we use it
We use your information to: respond to inquiries and propose appropriate solutions; communicate about submitted projects; improve website experience; ensure system security. We do not sell, rent, or share your personal information with third parties beyond these purposes.
4. Your rights
You have the right to: access personal information we hold; request correction or deletion; object to data processing; withdraw consent. To exercise these rights, contact hello@framex.vn.
5. Data security
We apply appropriate technical and organizational measures to protect your information. However, no method of data transmission over the internet is completely secure.
6. Policy changes
We may update this policy from time to time. The latest version will always be published on this page with a clear update date.